The Challenge:

FHM Logistik faces two significant challenges that require immediate attention. First, there is a competency gap, particularly in identifying local IT managers who possess the necessary experience and skills to work in an international context. This gap hinders the company's ability to ensure effective management and integration across different regions. Second, cybersecurity has become an urgent issue, as the company handles sensitive information. Without proper cybersecurity measures in place, FHM Logistik risks severe consequences, including legal non-compliance, which could damage its operations. Addressing these issues is crucial for maintaining a competitive edge and ensuring compliance with regulatory standards.

Solution:

The owners of FHM Logistik believed that relocating an experienced manager from abroad would effectively address the company's challenges. With the relocation services provided by DastN, they sought candidates with expertise in the following key areas:

Software Development: Proficiency in logistics software packages to facilitate operations and improve efficiency.

Cybersecurity: Expertise in securing the company’s IT infrastructure to protect sensitive information and ensure compliance with legal requirements.

Integration of Logistics Technology: Knowledge of advanced supply chain solutions to enhance the company’s logistics capabilities.

The relocation process took 6 months, covering all necessary steps, including recruitment, visa arrangements, and the successful integration of the new manager into the company. This strategic move was designed to bridge the competency gap and strengthen the company’s cybersecurity and technological capabilities.

Impact:

The relocation of the IT manager was beneficial in the following ways:

Cost Savings: FHM Logistik staffing was 20% less expensive than hiring locally.

Operational Efficiency: Improvement of overall operations through completing IT projects 30% faster.

System Uptime: The company realized a 25% increase in system uptime, reducing system downtimes. The processes were also smooth as the software's accuracy increased by 15%.

Client Satisfaction: Better IT infrastructure has facilitated an improvement in supply chain management, enabling faster client service.

Market Positioning: Scaling IT operations has given FHM Logistik the competitive advantage it needs to attract more business opportunities.

The smooth migration had some immediate benefits, increasing the pace of system performance and project execution.

Key Success Factors:

Communication Barriers: The difficulty of integration confronted the IT manager first.

To overcome these, FHM Logistik did the following:

• Cultural Training: Programs before relocation helped the IT manager get accustomed to the new environment.
• Continuous support and workshops were provided for further collaboration between the relocated manager and the local team.

FHM Logistik continued building up a solid and united team by focusing on:

• Team-Building Exercises: This helped in having more strong relationships and teamwork.
• Knowledge Transfer: Provided systematic training and documentation for transferring expertise to improve the local team's capabilities.

Conclusion :

The strategic relocation initiative changed the IT infrastructure and operations at FHM Logistik, making logistics different. This success story proves that relocation helps an organization attain the critical skills required for smooth functioning and perfect positioning in the digital world market