The Challenges

In our case study, two key issues obstructed the digital

Transformation process within Taamenat:

• Lack of Qualified Web Developers: Sophisticated web platforms must be developed and managed using skills unavailable in the local market.
• Shortage of Cybersecurity Skills: Experienced cybersecurity specialists should ensure that data is secure and complies with the legislation concerned.

Solution:

At Taamenat, DastN provided comprehensive relocation services, managing every aspect of the process, including the recruitment of specialists. This involved recruiting and relocating key professionals such as web developers and cybersecurity experts. The web developer focused on creating and enhancing online platforms, ensuring optimal user experience and usability. Meanwhile, the cybersecurity expert strengthened the company's digital security and ensured compliance with industry standards. The entire relocation and onboarding process took nearly 8 months, from recruitment to full integration of the specialists.

Impact:

The relocation project showed laudable achievements in the following:

• Cost-Effectiveness: Taamenat saved 25% by relocating instead of recruiting locally.
• Agility: Web development speed increased by 40%, and response times to threats increased by 35%.
• Improved Customer Experience: The loading of websites became faster and the interface more user-friendly, increasing customer satisfaction by 30%.
• Security Improvements: Security breaches were halved, and the company achieved full regulatory compliance ahead of schedule.
• Employee Development: Relocated professionals felt well-assisted, joined quickly, and contributed to team growth.
• Leading the Market: With an increased digital footprint and cybersecurity posture, Taamenat became a strong insurance market leader, thus drawing more clientele.

Taamenat's Strategic relocation reaped a 200% ROI within a year in the following ways:

• Improved Digital Services: Frictionless customer interaction and improved user experience increased customer satisfaction.
• Reduced risk exposure: Strong cybersecurity measures reduce the incidence of threats and associated financial risk
  

Key Success Factors:

Relocation of professionals brought some challenges in the initial days:

Cultural barriers and communication integration issues arose due to cultural differences; Taamenat sorted this issue out via communication workshops, which helped teams get aligned.

Knowledge transfer: Professionals who relocated shared knowledge with local teams via detailed documentation, training workshops, and mentorship programs.

Risk Management: To minimize the risks of the relocation process, Taamenat introduced long-term planning and explained the contingency plan. Closely interconnected HR and IT provided a smooth relocation and integration process.

Conclusion

The successful relocation journey of Taamenat Insurance's strategy with DastN points toward a future where the best professionals across borders secure unprecedented performance for the company. This would help the companies bridge local professional gaps, build digital competency, and grow sustainably.